Frequently Asked Questions

Click here to access the Palermo’s website and find the Pizza in question. After you select the Pizza, click on the "Nutritional Information and Baking Instructions" page to view nutritional information  and  baking instructions.

For best results, place your Pizza directly on the oven rack.

If the Pizza burned on top but was undercooked on the bottom, try lowering your rack. If the Pizza burned on the bottom but was undercooked on the top, try raising your oven rack. If the Pizza was burned on the top and bottom, decrease bake time to the minimum bake time.

Thank you for asking! Click here to check out the unique characteristics of each line.

This is a multipack carton that specifies the servings in the entire container; however, the serving size is declared correctly per Pizza.

Thank you for your concern. We are targeting lower sodium levels as we introduce new Pizzas and reformulate existing lines.

This means the ingredients do not contain artificial colors/flavors and are minimally processed

No, it is not. Organic food refers to food items that are produced, manufactured and handled using organic means defined by certifying bodies such as the United States Department of Agriculture (USDA) under its Organic Food Products Act. Natural food, on the other hand, generally refers to food items that are not altered chemically or synthesized in any form. Organic Pizzas have dedicated lines, wash downs between non-organic products and all organically produced ingredients. Natural states that the ingredients used are minimally processed and not “synthesized.” They are run on all lines and don’t have dedicated lines like organic.

All of the crusts used at Palermo’s include soy in the ingredients or can come into contact with soy on shared production lines that also run other crusts containing soy.

MSG is included in the ingredient listing when present. We do our best to formulate Pizzas without MSG; however, there are Pizzas that contain it.

While only a small percentage of our Pizzas use cheese with animal-derived enzymes, the factory is not vegan-certified and the Pizzas are not manufactured on dedicated lines for non-animal enzyme cheese. There is always the possibility of cheese crossover from one variety of Pizza to another. Only Asiago, Romano and Gorgonzola cheese contain animal-delivered enzymes. Other cheeses we use are microbial-derived enzymes.

No, we do not have a Kosher certification.

No, we do not.

Yes, all of our products are manufactured in the U.S.

Yes. We do not make any Pizzas that contain tree nuts or peanuts.

Depending on the ingredients used on the Pizza, our Pizzas may contain GMOs.

We would like to sell our Pizza everywhere, but that’s not up to us. Each individual retailer decides which products they will or will not carry.

We recommend that you tell the manager of your favorite store that you would like them to carry Palermo’s. Store managers want to sell what their customers want to buy, so you really have all the power.

We also encourage you to join the Pizza club of each product line. Members receive a monthly e-mail with news about new products, company information and special downloadable “member only” coupons that are of higher value than we generally give out.

Giacomo and Angelo are 100% real! The brothers took over the business from their parents, who founded the company in 1964.

Palermo’s is a family-owned company that was founded by the Fallucca family in Milwaukee, Wisconsin, in 1964. It is still owned by the Fallucca family.